Dedicated server hosting

• Prebuilt configurations have already been assembled and tested. A prebuilt server can be accessed within an hour after payment, including OS installation. Without the latter, the server can be set up in as little as 120 seconds.
  In total, we offer over 60 configurations. To make things easier, we’ve taken widespread business challenges and compiled corresponding product lines. To learn more about our product lines, check out our docs.
• Custom servers are those which you configured(via our control panel) and we assembled. You choose the CPU, the amount of memory, and the number of disks to meet your requirements. A dedicated server of any configuration can be set up in 1 to 5 days. We have our own stock of hardware, so most parts are always available. If you need a nonstandard server that can’t be configured on our control panel, just let us know, and we'll help.

First and foremost, you will gain access to the server which you chose and 100% of its resources. The package options vary, depending on whether the server comes with a desktop, server, or custom CPU. For example, servers with desktop processors can’t be managed via the KVM Console; they have a 99.8% SLA, no LAN connectivity, and their configuration can’t be changed. To help you better understand the differences between all of our configurations, we put together a chart, which lists all that goes into your config.

We always test our servers before renting them out. We never launch products that we aren’t 100% confident in.

In any of Selectel’s data centers, depending on your preference. We have a total of 6 data centers in Moscow and St. Petersburg. They’re all classified as Tier III, meaning that all systems in our DCs are redundant. For example, if one air conditioner suddenly stops working, another one will immediately turn on. Or, if there’s a blackout, uninterruptible power supplies and diesel generators will start up. Everything is designed so that no emergency situation can affect your server’s operation.
Every room of our data centers is monitored, so no one can access them without our permission. We have a strict security system, which prevents unauthorized server room access.

We are financially responsible for the operation of our servers. The document that governs this commitment is titled "Terms of Use for Certain Services". It contains the SLA. It contains our SLA which dictates an uptime of 99.8% for Chipcore servers, and 100% for all other servers. The former permits services to be unavailable for up to 1.5 hours per month. Downtime starts being calculated as soon as a client submits a ticket.

Within a region, Selectel infrastructure is divided into locations with the SPB or MSK prefix in the name. A location is one or several facilities, logically united by the local and internet traffic policy, sharing the same network equipment. To choose a location, you first need to decide in which city you would like to rent a server.
There are 2 locations available for Moscow (MSK-1 and MSK-2), both are in the Berzarina data center.
In Saint Petersburg, there are 4 locations available: SPB-2 («Tsvetochnaya 2»); SPB-3 («Dubrovka 3»); SPB-4: («Dubrovka 1»); SPB-5: («Dubrovka 2»).

The easiest and fastest way to rent a dedicated server is via the Selectel control panel. Click the «Order» button next to the selected prebuilt configuration or in the configurator. You will be taken to my.selectel.ru. If you already have an account, just proceed with placing your order. Otherwise, you’ll need to sign up first. Please feel free to call us (8 800 555 06 75) or write us if you have any difficulties.

You can order a server with the latest versions of popular distributions: Linux (Ubuntu, Debian, CentOS, Oracle) and VMware ESXi™, as well as templates with preinstalled Proxmox software. In addition, you may install licensed Windows software purchased from another provider. Non-Microsoft software licenses must be ordered separately from the control panel. You can monitor the installation process via a KVM console. It usually takes 15 to 60 minutes. If the installation takes longer, just message us, or restart the server, and the installation will start over. You will need to order software licenses separately via the control panel.

This option is not available for Chipcore servers. For all others, you can boot your own OS. You need to create a ticket, upload your disk image, and install it yourself via а KVM Console or Selectel Boot Menu.

Yes, as an optional service, which can easily be activated and paid for via Control Panel, or by creating a ticket. We'll help you decide which solution is best for your needs. We offer several DDoS protection options. 

• The Basic option filters attacks at the level of L2 and L3 network protocols.
• Basic protection for websites and web services includes filtering attacks at the level of L4–L7 protocols. The system analyzes and cleans traffic at the level of application protocols: HTTP, DNS, SIP, gaming, and others.
• Qrator protection automatically filters any traffic, including HTTPS.

Our solution is based on Veeam® Agent software, which doesn't require purchasing any licenses, as they can be leased. You can read about using and managing such backups in our docs. You can also keep your backups in our cloud storage. You can use any software with S3 or Swift API support.

We provide the same payment system to businesses and natural people alike. Our services are prepaid. Payment intervals vary, depending on the configuration, which you choose. Chipcore servers and prebuilt configurations allow for daily or monthly payments. Custom servers can be paid for by the month. Setup fees are only applicable to the latter, but you won’t have to think about them if you pay for 6 months up front. There are also discounts in place if you prepay 3, 6, or 12 months.
You can pay for your dedicated server on our control panel. To do this, top up the «Main balance», then select an appropriate configuration and click «Pay». The money will be deducted from your account, and we’ll start setting up your server. Read more about billing in our docs.

Yes, we use the Diadoc EDM system. If you haven’t yet started using EDM, we can help with getting you started. Once a month, you will receive a universal transfer document (UTD) and an advance UTD, and, once a quarter, a reconciliation statement.

• The documents will be delivered to you in a few minutes after generation.
• Electronic copies will be available at all times. You won’t have to worry about a file getting lost.

If you have never worked with EDM, but want to streamline your document transfer processes, or if you are working with another EDM operator and need to set up roaming with Diadoc, create a ticket in the control panel.